Home Care Services
Providing solely non-medical in-home care
Our professional caregivers can assist your cherished loved one with companionship, safety supervision, medication reminders, personal care, and other services they may require.
Our Service Plans
Every person we care for is unique. We offer both hourly and live-in non-medical care options. From incidental care to 24/7 long-term care, our service plans are created to change and evolve with the needs of our clients.
Incidental Care
Incidental Care is perfect for when your loved one needs temporary help. We’re here to help assist your loved one with care when it is needed, for as long as it is needed – through short-term service plans.
Transitional Care
After a hospital stay or rehab, some clients may need a bit of help adjusting to life at home. Transitional care makes that return safe and comfortable.
24/7 Home Care
This comprehensive care gives your loved one the freedom to stay comfortably at home, surrounded by family, with compassionate caregivers providing the support they need around the clock.
Home Care Services
If you or your loved ones need long-term care or support after surgery, injury or illness, we are here to help. We invite you take a look at all the ways we can provide support.
Social interaction is a valuable part of everyone’s day. Discover how our caregivers offer companionship, and quality conversation.
When it comes to safety, our caregivers are skilled in fall prevention, transfers, and bed positioning.
Taking care of the home can be both rewarding and a challenge. Our caregivers are here to help with grocery shopping, cooking, laundry, and light housekeeping.
Consistent medication use as prescribed can lead to improved overall health. We’re here to ensure your loved ones get the right dosages at the right time.
There’s nothing more intimate than personal care. Our professionals will assist with showering and daily living needs—providing your loved one the dignity and comfort they deserve.
Let us carry the burden of submitting claims to long-term insurance carriers, so you can concentrate on what matters, spending time with the ones you love.
Home Care in Fairfield County: Frequently Asked Questions
What is non-medical home care?
Non-medical home care is hands-on help with daily living, delivered in a person’s own home by a trained caregiver rather than a nurse. At Health Care Connectors, home care is provided through our affiliate Home Care Connectors, a Connecticut-registered home care agency, and covers companionship, personal care such as bathing and dressing, homemaking, medication reminders, and safety supervision. It does not include medical treatment. When nursing or therapy is also needed, we coordinate those services through our Medicare-certified and concierge care teams, so a family can get both types of care from one provider.
What home care services does Health Care Connectors provide in Fairfield County?
We provide companionship, safety supervision (fall prevention, safe transfers, and bed positioning), homemaking (meal preparation, grocery shopping, laundry, and light housekeeping), medication reminders, personal care (bathing, toileting, dressing, and grooming), transportation and errands, and help submitting long-term care insurance claims. Care is available hourly or live-in, from a few hours a week to 24 hours a day. We serve Greenwich, Stamford, Darien, New Canaan, Norwalk, Westport, Wilton, Weston, Ridgefield, Fairfield, Trumbull, and Bridgeport from our office at 1 Sound Shore Drive in Greenwich.
What are the three levels of home care, and how do I know which one is right?
We offer three service plans. Incidental Care is short-term, as-needed help, for example after an outpatient procedure or when a family caregiver needs a break. Transitional Care supports the return home after a hospital or rehab stay, usually in shifts of 4 to 12 hours. 24/7 Long-Term Care provides personal care, safety monitoring, homemaking, and companionship around the clock. Plans are not fixed. A registered nurse assesses your loved one at the start of care, and the plan changes as needs change. A free in-home consultation determines the right starting point.
How quickly can home care start?
Our team works closely with the client, family and, when appropriate, medical professionals to develop an individualized plan of care and coordinate the start of services. We can often begin care quickly and have responded to urgent situations requiring same-day assistance. For planned discharges, we meet families at the hospital or rehab facility, build the service plan before the discharge date, and have a caregiver in place when your loved one arrives home. Call 203.489.0919 to start the conversation.
Who are your caregivers, and how are they screened?
Non-medical home care is provided through our affiliate, Home Care Connectors. Our caregivers are W-2 employees, not registry placements, and complete required background screening, including reference checks and a health examination, before providing care. Our caregiving team includes individuals with a range of training, experience and credentials, including CNAs, HHAs, PCAs and companions, and we match caregivers with each client based on their needs, schedule and required level of support. Caregivers receive ongoing training and supervision from a registered nurse clinical supervisor, and we place a strong emphasis on caregiver retention and consistency, providing ongoing support to both clients and caregivers throughout the relationship.
Is home care covered by Medicare or health insurance?
Medicare does not pay for non-medical home care on its own. Medicare covers skilled nursing and therapy at home for eligible patients, and a home health aide can be added only when a skilled need exists. Most families pay for home care privately, and many use long-term care insurance. We handle the claims paperwork directly with carriers including Genworth, John Hancock, MetLife, Mutual of Omaha, New York Life, Prudential, Transamerica, and others. If your loved one also qualifies for Medicare-certified home health, we can run both services side by side. We accept private pay and most major credit cards.
How much does home care cost in Fairfield County?
Home care rates depend on the level of care, schedule and services required. Home Care Connectors generally has a four-hour minimum visit, and live-in and 24-hour care are quoted per day. Following an in-home consultation, we provide the family with clear written pricing and a proposed service plan. Services do not require a long-term commitment and can be adjusted as a client’s needs change. Long-term care insurance often reimburses part or all of the cost, and we submit those claims for you.
Can home care be provided in an assisted living or memory care community?
Yes. We provide care for clients living in private homes, independent living, assisted living and memory care communities. Our team works with the client, family and, when appropriate, community staff to coordinate care based on the client’s individual needs. Caregivers can assist with personal care, meals, mobility, companionship, and escorting to activities or appointments for clients who want one-to-one attention that facility staff cannot always provide.
What is the difference between home care and home health care?
Home care is non-medical support with daily living. It is arranged directly with the family, does not require a physician’s order, can continue for as long as it is helpful, and is paid privately or through long-term care insurance. Home health care is skilled nursing and therapy ordered by a physician for a patient who is homebound, delivered in short visits for a limited period, and covered by Medicare for eligible patients. Health Care Connectors provides both. Our home care is delivered through Home Care Connectors, and our Medicare-certified home health services are delivered through Health Care Connectors, an ACHC-accredited, Medicare-certified home health agency.
Do you provide 24-hour or live-in home care?
Yes. Home Care Connectors provides both 24-hour and live-in home care based on the client’s needs and circumstances. Care may include personal care, safety supervision, homemaking and companionship, with the plan adjusted as the client’s needs change. Every client also has access to a registered nurse on call 24 hours a day. 24-hour care is common for clients with dementia, advanced Parkinson’s disease or ALS, recovery from major surgery, or a high fall risk. For higher-acuity needs such as tracheostomy or ventilator care, our concierge private nursing team can provide 24-hour skilled nursing alongside or instead of home care.
How do I start home care for a parent in Greenwich, Stamford, or nearby towns?
Call 203.489.0919 or request a free consultation online. A member of our team, often including a registered nurse, meets you and your parent at home, or at the hospital or rehab facility before discharge, to talk through daily routines, safety concerns, and goals. We then write a service plan, match a caregiver, and schedule the first visit. After care begins, we check in regularly with you and your parent and adjust the plan as needs change. Our office is in Greenwich, and we work with discharge planners at Greenwich Hospital, Stamford Hospital, Norwalk Hospital, and area rehabilitation facilities.
How will I stay informed about my parent's care?
Families have access to a password-protected family portal where they can stay informed about their loved one’s care. Our Client Care Managers also establish a communication plan with each family based on their preferred frequency and method of communication, helping families stay connected and informed as needs change.
Last reviewed: September 2026
Testimonials
This group of care givers is outstanding. When my mom was released home from rehab she had a hard time with the adjustment. Thankfully, this team has been there for her. I would like to particularly recognize Nurse Olivia for her compassion and care while still maintaining her professionalism. She has been communicative every step of the way [which is key in my book]. She is definitely in the right line of work to make sure that her clients and familes of her clients are all on the same page with the same goal of a dignified and safe return to home after rehab. Thank you team! You are terrific!
Shades
I have had the pleasure of having Diana and Olivia as my nurses for the past few weeks. They have been wonderful and caring. They answer my questions and never make me feel rushed.
Madeline A
HCC has been working with my elderly mother for quite sometime now. We have had a few different nurses and aides and every single one of them has been awesome!
Especially; Diana, RN Aisha, Aide and Ashley, PT who were absolutely professional, kind, courteous and communicate well with the patient, family and the doctor. If you want your loved ones taken care of, go with HCC.
Coach Pete Montpelier
Hello, I just had my first visit with Eddie the nurse, which was absolutely superb. He was totally understanding very adapt at what he was doing and it was a very successful visit. I am very happy that Eddie will be my nurse in the future and I look forward to seeing him next week thank you very much. I am very comfortable and confidence with the advice that he is giving please do not hesitate to contact me if you need additional information.
Karen Cahill
Health Care Connectors has done a phenomenal job. They are incredibly supportive while caring for our in home health care needs. They have a great staff that works together as a professional team. HCC provides a variety of services that makes it extremely easy to care for our family needs. Edith Giron is an absolute angel who comes every day to assist us. Her patience and attentiveness is the perfect fit for us. Yaw is also a true asset to the team. He frequently visits to ensure all things are running well and provides extremely valuable advice. His mentorship and dedication to the HCC team and their clients is priceless. Yaw makes everything extremely easy. He clearly trains and mentors the HCC team in a manner that makes his team among the very. Est in the business. I honestly can’t say enough about the professionalism and service provided by HCC. I highly recommend them. Finally, I can’t say enough about Edith Giron who has been with us for nearly two years. She is truly special and an asset. It’s as if she is family now.
Michael Floru
Thank you to Heath Care Connectors staff, starting from the scheduling team. I have been helped with the physical therapist Debbie and James. The occupation therapist Kristen. The nurses Tashura and Olivia. The nurses aide Chariese. I have had excellent care they really do care about their patients.