My sister and I were looking for in-home companion care for our 90 year-old parents who still live independently but needed help getting to the grocery store, doctor appointments, and more. My sister Donna lives an hour from our parents and works full-time for a busy medical office. Being available and ‘on-call’ for our parents was becoming more difficult. Donna wanted to help, but wasn’t always able to do so. She felt guilty and increasingly concerned for our parents’ safety and well-being. I felt helpless because I live 1,800 miles away. I wanted to make things better for my parents AND my sister.
We took the time to interview several home care agencies in Fairfield County and like most adult children with aging parents, we wanted to be sure mom and dad would be well taken care of and in the hands of caring, compassionate, and trustworthy people.
JP and Heather drove nearly an hour one-way (typical I-95 traffic!) to meet my sister, my parents and me for the first time at our parents’ home. They explained companion care to mom and dad who were skeptical at the thought of allowing aides (total strangers) into their home. By the end of their visit, JP and Heather made us all feel well-informed and at ease scheduling the first companion appointment for our parents.
When you speak with JP, you feel like you’re talking with a member of your family who cares about your parents’ health and well-being the same way you do. He called or emailed my sister and me regularly to ensure we were feeling good about the level and quality of care mom and dad were receiving. What business owner personally extends that level of customer service these days?!?
JP’s compassion and empathy are true and transparent. His team helps take the worry and weight off your shoulders as you navigate this unfamiliar and emotional process. I would highly recommend Home Care Connectors to anyone looking for professional, caring, and competent providers. Reach out to them when you’re looking for hope and help!
